Customers

Customers stores the sold-to and ship-to context for B2B or B2C fulfilment. Clean customer and address records reduce delivery failures, customs issues, and returns caused by bad contact data.

What you can do here

1. Customer list — Browse and search all customer accounts with filters for type and status.
2. Add customer — Create individual (B2C) or business (B2B) customers with contact details, tax identifiers, and default billing and shipping addresses.
3. Customer detail — View and edit contact information, addresses, and any fields your fulfilment or carrier integration requires.

When a customer is linked to orders, changes to address or contact data affect future shipments only; already-processed orders retain the data captured at the time of fulfilment.